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Shipping policy

Last Updated: July 2026

We proudly ship pet products across eligible regions with reliable delivery partners.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

Estimated Delivery

  • Standard Shipping: 3–7 Business Days
  • Express Shipping: 1–3 Business Days

Delivery times may vary depending on location and carrier availability.

Shipping Rates

Shipping costs are calculated during checkout based on:

  • Destination
  • Order weight
  • Shipping method selected

Free Shipping

We offer Free Standard Shipping on qualifying orders over $75 (where applicable).

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information.

Delays

Unexpected delays caused by weather, carrier issues, holidays, or customs are beyond our control.

Lost Packages

If your package appears lost or significantly delayed, please contact us and we'll work with the shipping carrier to resolve the issue.

Incorrect Address

Customers are responsible for providing accurate shipping information. Orders shipped to an incorrect address supplied by the customer may incur additional shipping charges.

Contact

Vibe Cart

Email:  support@vibecartco.store

Phone: +1 (208) 755-4913

Address: 3480 Granda Avenue
Apt 196 Santa Clara, CA 95051